Print

Shipping

Shipping Info

Back to Angelmania Homepage

 

Angelmania Shipping Information


 

Order Cutoff

It takes us several days to sort an order and prep the fish for shipment.
Generally, on Fridays we finalize shipments for the coming week.
Unfortunately, we're not able to ship an order the day after it is placed.

 

Free Shipping (Summer Only)

In summer (June 1 to September 30), we offer free shipping.
To get free shipping, the order must be over $65 worth of fish/products AND be paid by check or money order.
All other orders will have the standard shipping charge of $20.

 

Winter Shipping Rates

In effect October 1 to May 31
Order over $65 and check/money order payment, Shipping = $10
All other orders, Shipping = $25

 

General Shipping Information

We generally ship on Mondays and/or Tuesdays. 
Please check our Shipping Date Calendar for details (see link at bottom of this page).
 
When you complete your checkout process, you will get an automated confirmation of your order.
Once we check your order and process it, we will send you an invoice (typically within 24 hours of placing your order).
If a payment is still needed, your invoice will give all the payment instructions.
Your invoice will also contain an estimated shipping date. 

Angelmania.net ships packages with the USPS only.
We are not able to ship with USPS or FedEx due to security restrictions on businesses that ship liquids.
Our standard shipping service is USPS Priority. This is a fairly reliable 2-3 day service.

We will email you the tracking information for your package before your package ships. 

 

Hold for Pickup

The final leg of the delivery (the delivery truck) is the most deadly for shipped fish.
Delivery trucks are often not climate controlled and your fish will not do well sitting on a cold or hot truck while being delivered.
This is why we deliver to your post office, where the package can wait in good conditions for you to pick it up.

We put your phone number on the shipping label so your post office can call you when the package arrives.
We will send a copy of the shipping label to you when we send the tracking number.
The shipping label will list the transit time of your package, so you can anticipate the pickup date.

If you would like an order delivered to your home, you must contact us for this. 

 

Express Shipping

Customers are welcome to upgrade from Priority to Express shipping.
Express shipping will get your package to you faster and less time spent in a box means less stress on your fish.
Express shipping is a good idea, particularly in winter months.
Express packages tend to have better climate control in transit than regular priority packages. 
Customer will pay actual shipping cost for this service.
Please contact us if you are interesting in upgrading the shipping service.
We can give you a quick quote of what it will cost to use Express shipping.
You can contact us berfore or after placing an order to ask about upgrading to express shipping.

All adult fish and breeding pairs will ship with Express service at actual cost.
Free shipping is NOT available with adult fish or breeding pairs.

All international orders will ship with Express service at actual cost.
Free shipping is NOT available on international orders.

 

Fish Pictures

Angelmania.net has great example pictures intended to represent the quality of the fish we sell.
Unfortunately, we can't possibly take individual pictures of individual fish that can be ordered.
We simply do not have the resources to take pictures of hundreds of fish every week. 
Our pictures are intended to show you an accurate representation of the fish we will ship you.
Read the description of the fish you are ordering -- the description provides additional details on the appearance of the fish.
As you know, no two fish are alike.  We do our best to provide you with fish that will grow into close examples of the fish in our pictures.
We DO provide actual pictures of fish being sold as breeding pairs.

 

International Shipping

International shipping is available to any location in the world from June 1 to September 30. 
Buyer pays actual international shipping cost.
There is no live guarantee on international shipments.
If you live outside the USA, please contact us directly to place an order.
All international orders must be paid by money order only.

 

Acclimation

You should be well prepared to acclimate your new fish to their new home. 
We have detailed acclimation instructions posted here on the website (see link at the bottom of this page).
We include a copy of the acclimation instructions inside every box of fish we ship.
We recommend you read the acclimation instructions ahead of time to be prepared.

 

Shipping and Extreme Weather

We ship in completely insulated containers with heat packs in cold weather.
When temperatures are very cold (below 20 degrees, see forecast low temperature map below), there could be a minor shipping delay.

We ship successfully year round, even through very cold Buffalo, NY winters, with only minor delays.
We track temperatures for every order, paying attention to the night-time temperatures along the shipping route.
We also monitor other extreme weather that can affect a shipment, like floods, hurricanes, wildfires, etc.
We post our current shipping status on the top of our homepage.
In the event of a delay, we will reach out with information.
If you need to delay your shipment for any reason, let us know.

 

Holidays

Many federal holidays fall on a Monday. When this happens, we usually ship the following day, on a Tuesday.
Holidays and shipping dates are shown on our Shipping Date Calendars (see link at botom of this page). 

We post our current shipping plans at the top of our homepage, updated daily.

In December, before Christmas, the USPS faces severe delays.
We typically do not ship in the three weeks before Christmas.

If you need a package shipped before Christmer, please ask us about Express shipping.
If it's too close to Christmas to have your fish shipped, consider a Gift Certificate (ask us).

 

USPS Priority - Estimated Deliery Time Map

 If you're located in a 3-day zone, you may want to ask about Express shipping.

Priority_Map

 

 

 

Continental USA Frost/Freeze FORECAST Map

 This is one tool we use to plan shipping.
If temperatures are below 20 in the shipping path, there may (but not always) be a minor shipping delay

 

 

HELPFUL LINKS:

Our FISH STORE

Contact Us
Live Arrival Guarantee
Shipping Dates Calendar
Detailed Shipping Information
Angelmania's Feature Article in Reef-to-Rainforest
Frequently Asked Questions
Acclimation Instructions for Angelfish
Photos
Videos
About Us
Leave Public Feedback