OUR LIVE ARRIVAL GUARANTEE
THE BEST GURARNTEE IN THE FISH BUSINESS
Applies to shipments in the USA only.
International shipments are not guaranteed.
Over the years, we've seen that complicated guarantee details are a pain in the butt. That's why, as of January 2020, we have greatly simplified our guarantee:
ALL OVERNIGHT SHIPMENTS ARE COMPLETELY GUARANTEED TO ARRIVE ALIVE!
Angelmania will do 100% whatever is needed to get the fish you order to you alive and healthy.
In winter, the live arrival guarantee applies to all OVERNIGHT shipments.
If there is any problem with your overnight shipment when it arrives, just let us know. Send some pictures and include any pertinent information. Any information is helpful, like the condition of the box, the temperature of the bags, etc. If needed, we'll reship the order ABSOUTELY FREE until your fish are with you alive and happy. It's that simple.
We only ask that you follow two simple guidelines:
1. Follow our acclimation instructions (included in the box) to the best of your ability.
2. If there are any issues with your shipment, contact us as soon as you can
We will do whatever is needed to fix any issue, with any order that ships overnight. That way, you can sit back and relax. With our guarantee, there is nothing to worry about! We think this is the absolute best guarantee in the fish business.
DOA Fish? No problem!
UPS Delay? No problem!
Lost Package? No problem!
Damaged Package? No problem!
Broken Bag? No problem!
UFO Abduction? Well...