OUR LIVE ARRIVAL GUARANTEE
THE BEST GURARNTEE IN THE FISH BUSINESS
Over the years, we've seen that complicated guarantee details are a pain in the butt. That's why, as of January 2020, we have greatly simplified our guarantee:
EVERY FISH ON YOUR INVOICE GUARANTEED TO ARRIVE ALIVE!
Angelmania will do 100% whatever is needed to get the fish you order to you alive and healthy.
If there is any problem with you shipment whern it arrives, just let us know. Send some pictures and include any pertinent information. Any information is helpful, like the condition of the box, the temperature of the bags, etc. If needed, we'll reship any DOA fish until your fish are with you alive and happy. It's that simple.
We only ask that you follow two simple guidelines:
1. Follow our acclimation instructions (included in the box) to the best of your ability.
2. If there are any issues with your shipment, contact us as soon as you can
We will do whatever is needed to fix any issue, with any order. That way, you can sit back and relax. With our guarantee, there is nothing to worry about! We think this is the absolute best guarantee in the fish business.
Any free fish, extra fish, promotional fish, or coupon code fish shipped with you order that are DOA will be given as credit to a future order.
***PLEASE NOTE, IN WINTER (NOV 1 - MAY 15), BUYER PAYS SHIPPING COST ON REPLACEMENT FISH***
DOA Fish? No problem!
UPS Delay? No problem!
Lost Package? No problem!
Damaged Package? No problem!
Broken Bag? No problem!
UFO Abduction? Well...